If you use QuickBooks for your small business accounting and suddenly encounter Error Code 102, don’t panic. This annoying message, indicating an issue connecting to your bank, can often be easily fixed without waiting on hold for customer support. I’ll walk you through the top reasons QuickBooks Error 102 occurs and provide actionable steps to troubleshoot, drawing on my 10+ years as a Certified QuickBooks Advisor. Whether you use QuickBooks Online or Desktop, you’ll be back up and running smoothly.

Why Error 102 Occurs

Nine out of ten times, Error 102 is caused by one of these common issues:

• Temporary bank server outage
• Need to refresh bank connection
• Required software update
• Incorrect login credentials

The good news is that all these problems can be resolved quickly if you know what to do.

Refresh Your Bank Connection

If your bank is not experiencing an outage, refresh your bank connection in QuickBooks. Open settings and select “Banking” on the left. Choose the account showing Error 102 and click “Disconnect.” Then, link the account again by entering your login credentials. This reconnects to your bank’s servers.

Update Software

Make sure QuickBooks is updated to the latest version. On the Desktop, go to Help > Update QuickBooks Software. If using Online, updates happen automatically, so ensure you’re using the most current release.

Double-Check Credentials

One small typo in your banking password or username can lead to Error 102. Carefully verify your login info is correct. On Desktop, go to Banking > Bank Feeds > Set Up Bank Feed for Existing Account. For online users, go to Gear Icon > Banking.

If you recently changed passwords, update the credentials QuickBooks uses to match precisely.

Call Bank Support

Can’t get around Error 102? Contact your bank’s tech support line to check if they are experiencing an outage or server issues. Most problems are temporary and resolved within hours.

While waiting, record transactions manually as a workaround. Then, do a final sync to import the data once Error 102 clears.

A Quick Note on Wells Fargo Errors

If you bank with Wells Fargo, Error 102 may indicate their online services are temporarily unavailable. This happens as they upgrade security and performance.

Don’t worry; Wells Fargo developers work rapidly to restore connectivity, so check back hourly. Or call their support team to get an ETA on when online banking will be back up.

Migrating Data After Switching Banks

Let’s say you closed your Wells Fargo accounts tied to QuickBooks and opened new ones at Chase. How do you handle the data migration so your books stay accurate? The easiest method is using the QuickBooks Online Data Migration Service. This seamlessly transfers all your historical data from Wells Fargo to the Chase accounts in simple steps. For Desktop users, export Wells Fargo transactions as a CSV or Excel file first. Then, import the file into the new Chase accounts you’ve set up.

And if errors pop up during migration, don’t hesitate to call QuickBooks error code support to walk you through any hiccups. Their banking integration experts can remotely access your screen and handle the complete transfer from start to finish.

The Takeaway

QuickBooks Error Code 102 doesn’t have to paralyze your accounting workflow for long. Simple troubleshooting steps usually get your bank connection back on track within an hour or two. Just stay calm, verify login settings, and check for temporary outages. And if all else fails, Intuit’s 24/7 customer support has your back. Their highly trained QuickBooks banking errors team will dive into Error 102 until your accounts reconcile smoothly again.